Temporary Free Store Program Assistant Position Available

February 12, 2018

Free Store for Teachers Program Assistant

Job Description and Application Instructions

Organizational Overview

Since 1999, our mission has remained the same: to support public education by providing free school supplies to students in need.  We do this because we believe that every child deserves school supplies and has the right to a quality education regardless of their family’s income or racial/ethnic identity.

Our ultimate goal is to level the playing field so every child has access to the tools that allow them to achieve academic success and feel confident. The program delivery model achieves additional goals through community engagement and by keeping supplies out of the waste stream.

More than 7 in 10 children served are enrolled in a federal nutrition program. The cost of sending a child to school with needed supplies is out of reach for many families, yet research shows that when adequately equipped, children miss fewer school days, are more attentive in class and achieve higher test scores in all academic subjects. With the community’s support, Schoolhouse Supplies has distributed $30 million in free school supplies and benefited hundreds of thousands of children.


Position Summary

Under the supervision of the Free Store for Teachers Manager, The Free Store for Teachers Program Assistant supports all aspects of Free Store program operations.  The ideal candidate is a hard-worker with a passion for giving back to the community.

Position Responsibilities

Program Operations:

  • Receive incoming donations, including providing a high level of customer service to product donors
  • Maintain system for product donor acknowledgement including receipts
  • Monitor product donation quality
  • Maintain systems for receiving and sorting products, supply inventory tracking, shelf stocking, and store cleaning
  • Oversee teacher shopping activities: greeting, check-in/out, preparation of shopping lists and additional duties as assigned.
  • Support summer school supply drives: deliver/pickup supply collection boxes, receive and inventory donations
  • Operate pallet jack for large donation intake
  • Pick-up of donations using Schoolhouse Supplies van, as needed

Volunteer Supervision:

  • Ensure that all volunteer work is done in a safe way and with appropriate oversight
  • Collaborate with Community Engagement Manager and Free Store for Teachers Manager to plan and lead volunteer projects
  • Provide task-specific volunteer training, supervision and feedback including, but not limited to the tasks of supply sorting, tallying and stocking, database entry, and front desk receptionist duties
  • Adhere to Schoolhouse Supplies’ volunteer policies, best practices and applicable laws
  • Provide day-to-day volunteer recognition and appreciation
  • Work with the Community Engagement Manager and Free Store for Teachers Manager to maintain productive and inclusive volunteer culture; while troubleshooting any volunteer challenges as they arise

Administrative Duties/Teamwork:

  • Enter donations into Inventory Management System database
  • General office duties related to position (greet visitors, answer phones, reply to email and phone inquiries about product donations and shopping logistics)
  • Provide positive customer service to all donors, teachers, volunteers and other guests
  • Position may also be required to conduct activities to the position responsibilities to support other programs, such as the Tools for Schools backpack program
  • Other duties as assigned


Essential Skills

Retail and/or Warehouse Skills:

The Free Store Program Assistant will be supporting a nonprofit retail environment (minus price tags and cash registers), including donation intake, inventory management, maintaining warehouse and storage spaces, merchandizing product, and interacting with teacher shoppers. Previous experience in these areas is ideal.

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance

instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of organization.

Computer Skills

Job requires computer skills.  Must be able to become quickly proficient with inventory database; may be required to create signs, sign-in sheets or other basic documents using word processing software.

Supervisory Experience:

This position may supervise individual volunteers as well as groups on a daily basis. Volunteer management training will be provided, but experience with supervising staff or volunteers is a plus.


This position requires a valid Oregon Driver’s License.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


Any combination of experience and training that would provide the required qualifications, knowledge, skills and abilities.

Must pass a criminal background check.

Compensation and Hours

  • $12.00 – $15.00 per hour, depending on experience
  • This is a temporary position, anticipated duration is March – September 2018
  • Hours are flexible and can vary from 15 – 30 hours per week, depending on the project requirements (we will work with you in advance to establish your schedule several weeks in advance.)
  • Required hours include:
    • March – May; September: Tuesday – Wednesday 1pm – 6:30pm
    • June – August hours will be between 9am – 5pm Monday – Friday, except as noted below
    • The last two weeks of August and first week of September, expect to work the max number of hours and possibly early or late hours to accommodate school schedules (school district calendars have not been released yet, so we can’t be more specific)

How to Apply

  • Please review the responsibilities and qualifications for each position/opportunity below.
  • Please email a resume and letter of interest/letter of introduction/cover letter to and be sure to include your last name and position title (OK to abbreviate!) in the subject line.
  • Review of materials is underway (as of 2/13/18) and positions/opportunities may be filled at any time.

EOE Statement:  We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.